BridgeWell Terms of Use

Last updated: May 2026

Welcome to getbridgewell.com. This website is owned and operated by Tickit Health Ltd. (“Tickit Health”, “we”, “us”). By accessing or using our website, blog, or tools library (collectively, the “Site”), you agree to comply with and be bound by the following terms and conditions.

If you do not agree to these terms, please do not use this Site.

More than just a digital survey platform

Please note that this Data Collection & Privacy Policy does not apply to any information one of our client organizations may collect from its clients or employees, including you, when using our BridgeWell solution in the course of its business. For information regarding what information our clients collect about you if using our BridgeWell solution, please contact the specific client organization in question.

Purpose of the Site

The Site provides information about our “Digital Empathy™” methodology and our health-tech solutions. The content on this Site is for informational and marketing purposes only.

Not Professional Advice

The information provided on this Site, including blog posts and resources in our Tools Library, does not constitute medical, clinical, or legal advice. BridgeWell is a technology provider. Always seek the advice of a qualified professional regarding specific health or legal concerns.

Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, videos, and the “Digital Empathy” framework — is the exclusive property of Tickit Health Ltd. or its content suppliers and is protected by Canadian and international copyright and trademark laws.

• You may view and download a single copy of our public resources for your personal, non-commercial use only.
• You may not modify, reproduce, or “scrape” data from this Site for commercial purposes without our express written consent.

User Conduct

By using this Site, you agree not to:

• Use the Site in any way that violates applicable federal, provincial, or local laws.
• Attempt to interfere with the proper working of the Site or bypass any security measures.
• Use our “Book a Demo” or contact forms to distribute “spam” or unsolicited marketing material.
• Impersonate any person or entity or misrepresent your affiliation with an organization.

SMS and Email Communications

Your use of our contact forms is also governed by our Privacy Policy, which includes specific terms regarding your consent to receive email and SMS communications. You may opt out of these communications at any time by following the instructions provided in those messages (e.g., texting “STOP” or clicking “Unsubscribe”).

Third-Party Links

Our Site may contain links to third-party websites (e.g., partner organizations or research bibliography links). BridgeWell does not endorse and is not responsible for the content, privacy policies, or practices of any third-party sites.

Limitation of Liability

To the maximum extent permitted by law, Tickit Health Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this Site or the information contained herein.

Relationship to our Software (EULA)

These terms apply specifically to the public-facing website. Access to and use of the BridgeWell platform or solution is governed by a separate End User License Agreement (EULA) or Master Service Agreement (MSA) signed between BridgeWell and our client organizations.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Vancouver, BC.

Contact Information

Questions about these Terms of Use should be sent to: